Conditions of Exchange and/or Return

To return an eligible item you ordered:

  1. Go to Your Orders to display your recent orders. 
  2. Choose the order and select Return or Replace Items.
  3. Select the item you want to return. Then select an option from the Reason for return menu.
  4. Choose how to process your return. If applicable, select to issue a refund or replacement. 
  5. Select your preferred return method.
  6. Print your return label and return authorization.
  7. Add your return label (if applicable) and package your items for return.

If you do not have an Account because you have made the purchase as a Guest, click HERE and send us an email with your request.

Once we receive your request, we will contact you via email.

 

* Initial shipping costs are non-refundable.

 

Return Address:

Redposie
819 Adams St.
St Charles, MO 63301

 

Once the item has been received and before making the refund, we will check that it has not been used or damaged. In the event of any such incident, we will contact you via email.